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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kandy underwood

September 1, 2026

5  out of  5
rating by kandy underwood
"Very knowledgeable and professional."
We responded:
"Thanks so much for the amazing review, kandy! We really appreciate your support here in West Memphis. Just reach out anytime if you need us - we’re here for you. "
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Margie Johnson

September 1, 2026

5  out of  5
rating by Margie Johnson
"Love everyone that works here outstanding customer service"
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Tracy Phillips

August 28, 2026

5  out of  5
rating by Tracy Phillips
"It is ALWAYS a pleasure of speaking with Mr. Fread Leonard team, the welcoming on Good morning you can sense the Smile and peace behind it, Thank you and Happy ur Office and Team is apart of my Family ❤️"
We responded:
"Hi Tracy, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Fred Leonard, Your State Farm Agent "
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Pratik Chaudhari

August 27, 2026

5  out of  5
rating by Pratik Chaudhari
"Excellent service we recommen this location quick and easy"
We responded:
"Pratik, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Geryl Hill

August 20, 2026

5  out of  5
rating by Geryl Hill
"I had an excellent experience working with “Kenyatta Mooney at State Farm”. Kenyatta provided exceptional customer service, was professional, knowledgeable, attentive, and went above and beyond to make sure I received the best service possible. I truly appreciate the time and care Kenyatta put into assisting me. If you’re looking for someone who genuinely cares about their customers and provides outstanding service, I highly recommend Kenyatta Mooney!

**Thank you for the excellent service, Kenyatta!⭐⭐⭐⭐⭐**"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Fred Leonard’s team. "
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VTC Helen King

August 17, 2026

5  out of  5
rating by VTC Helen King
"Great services and very knowledgeable"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Fred Leonard’s team. "
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Kerry Sullivan

August 13, 2026

5  out of  5
rating by Kerry Sullivan
"Smooth transfer of representatives with new car added and adjustments to policy made. Communication was great. Additional insurance opportunities shared with me."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in West Memphis to know you had such a great experience with us. "
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Alex Williams

August 13, 2026

5  out of  5
rating by Alex Williams
"They were all great and super nice and very helpful!! Tonya & Fred was very friendly and got me a good price on my car insurance."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Mary Johnson

August 10, 2026

5  out of  5
rating by Mary Johnson
"I highly recommend State Farm Insurance company, because I was completely impressed with the professional and great customer service I received form the staff 'and the agent who made it possible for me to purchase a policy."
We responded:
"Hi Mary, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Fred Leonard’s team.  Please reach out to us if any questions come up!  - Fred Leonard’s Insurance Team "
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Tawanda Arnold

July 31, 2026

5  out of  5
rating by Tawanda Arnold
"Mrs. Kenyatta Mooney is the best. Very professional and knowledgeable about everything. Great Person"
We responded:
"Tawanda, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Cortlynn Alise

July 29, 2026

5  out of  5
rating by Cortlynn Alise
"I love state farm as a whole. Great insurance company , they really take care of their people. I have this specific agent who always takes care of me, Ms Meri. She always takes care of me. Always does it efficiently and i’m a timely manner. She makes sure I understand EVERYTHING. Just an all around great insurance agent 🩷."
We responded:
"Hi Cortlynn, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Memphis.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Fred Leonard "
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0

July 21, 2026

5  out of  5
rating by 0
"Mrs.Meri is the best always willing to help you with any issues, great customer service..Ms. Jackie"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Chalencia Nunnally

July 14, 2026

5  out of  5
rating by Chalencia Nunnally
"I had an excellent experience with Tonya Winda. She was incredibly patient, knowledgeable, and took the time to answer all of my questions without making me feel rushed. She explained my options clearly and even introduced me to services that I didn't know State Farm offered, which was very helpful. Her professionalism, kindness, and attention to detail made the entire experience enjoyable. Customer service like this is hard to find, and I truly appreciate the outstanding support she provided. Thank you for making the process so easy!"
We responded:
"Thank you for the amazing review, Chalencia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ally Soth

July 13, 2026

5  out of  5
rating by Ally Soth
"Very helpful, fast response, quickly handled."
We responded:
"Thank you for the fantastic review, Ally! We are always here to help with your insurance needs here in West Memphis . "
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Trichina Jordan

July 9, 2026

5  out of  5
rating by Trichina Jordan
"I love Fred’s office meri is the best she always helps me out on everything I need"
We responded:
"Trichina, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Gail Cagle

July 9, 2026

5  out of  5
rating by Gail Cagle
"Meri, is my go to, she is always so helpful and pleasant!"
We responded:
"Thank you for the amazing review, Gail! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mario Green

June 29, 2026

5  out of  5
rating by Mario Green
"Great people been with them for 6 years been nothing but great rates"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Fred Leonard’s Team! We deeply appreciate your kind words here in West Memphis . "
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Joanne Cook-harris

June 24, 2026

5  out of  5
rating by Joanne Cook-harris
"Everyone is friendly and knowledgeable"
We responded:
"Joanne, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Fred Leonard’s Team here in our West Memphis office. "
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Tabatha Sain

June 23, 2026

5  out of  5
rating by Tabatha Sain
"Wonderful customer service"
We responded:
"Thank you so much for the 5-star rating, Tabatha! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Tracey Moore

June 18, 2026

5  out of  5
rating by Tracey Moore
"Mary was so patient and professional with me as I inquired about different types of insurance. She made sure all my needs were met before she ended the call. Mary if there was a way to rate you it will definitely be a 10. 😊"
We responded:
"Thank you for the fantastic review, Tracey! We are always here to help with your insurance needs here in West Memphis . "
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Destoni Davis

June 18, 2026

5  out of  5
rating by Destoni Davis
"Meri was very helpful and patient with me."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Fred Leonard’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in West Memphis ."
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Khandra Woodard

June 15, 2026

5  out of  5
rating by Khandra Woodard
"Great customer service"
We responded:
"Thank you so much for the 5-stars, Khandra! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Fred Leonard’s Team anytime."
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Tara Rice

June 12, 2026

5  out of  5
rating by Tara Rice
"Fred Leonard State Farm Agency is top notch! Excellent customer service and professionalism. Fred is very knowledgeable and explains everything in detail. Staff members are helpful as well."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Fred Leonard’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Nariya Williams

June 10, 2026

5  out of  5
rating by Nariya Williams
"Ms Tonya was very professional and answered every question I asked."
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Sheree Love

June 7, 2026

5  out of  5
rating by Sheree Love
"I would like to recognize Ms. Kenyatta at Fred Leonard State Farm for her outstanding customer service. She was incredibly diligent and patient in helping me complete the paperwork for my son's school hardship driving request. The process required several phone calls over two days, but she remained responsive, professional, and committed to making sure everything was handled correctly. Thanks to her dedication and persistence, the process was completed successfully. I am very pleased with the service I received and truly appreciate all of her hard work. Thank you, Ms. Kenyatta!"
We responded:
"Thank you so much for the 5-stars, Sheree! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Fred Leonard’s Team anytime."