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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DeMara Gray

October 11, 2025

5  out of  5
rating by DeMara Gray
"Hands down the best customer service! Always responsive, and great rates."
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markese sailes

October 10, 2025

5  out of  5
rating by markese sailes
"I would recommend"
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Chloe Cassidy

October 10, 2025

5  out of  5
rating by Chloe Cassidy
"Outstanding event at the hometown showdown!!"
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Jennie Grant

October 10, 2025

5  out of  5
rating by Jennie Grant
"Great Insurance 🥰🙏🏾"
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amie0220

September 25, 2025

5  out of  5
rating by amie0220
"Meri at State Farm always goes above and beyond to satisfy our insurance needs. Great service and customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cassandra Scott

September 17, 2025

5  out of  5
rating by Cassandra Scott
"Mr. Fred is great. Very helpful and knowledgeable."
We responded:
"Cassandra, thank you for your review. It’s a pleasure helping you and others with their insurance needs. "
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Ken Harlan

September 15, 2025

5  out of  5
rating by Ken Harlan
"Incredibly customer focused team. They genuinely care about the community they work and live in."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angela Collins

September 13, 2025

5  out of  5
rating by Angela Collins
"Meri is extremely nice, very friendly and informative. She answered all of my questions efficiently and made the process go very smoothly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Fred Leonard"
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Lisa Moore

September 7, 2025

5  out of  5
rating by Lisa Moore
"Meri is the absolute BEST! Her patience and attention to the customer's diverse concern or insurance issue is impeccable. She is personable and professional. She is truly an asset to Fred Leonard's firm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pamela Hulsman

September 5, 2025

5  out of  5
rating by Pamela Hulsman
"Meri Sides goes beyond her normal duties and is a great contributor to the entire staff. This office is always willing to help with smiles on their faces. A great atmosphere that treats and make you feel like family."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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R0y Jacks0n

September 5, 2025

5  out of  5
rating by R0y Jacks0n
"Very good service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Richard Miller

September 4, 2025

5  out of  5
rating by Richard Miller
"Fred and his team are some of the best they work for as you was Family"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Raymond Bohanon

September 3, 2025

5  out of  5
rating by Raymond Bohanon
"Great staff, professional service and very friendly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Conrad Hill

August 27, 2025

5  out of  5
rating by Conrad Hill
"They pay excellent attention to customers needs and provide great customer service in their office. My family and I are sold on Fred and his staff."
We responded:
"Conrad, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Meri Sides

August 13, 2025

5  out of  5
rating by Meri Sides
"Love me some Fred Leonard and his AMAZING staff, myself included 🤣!! Fred has truly always gone above and beyond insurance for his customers and his community. We are blessed he chose West Memphis as his home."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Janene Leonard

August 13, 2025

5  out of  5
rating by Janene Leonard
"Fred and his staff are customer friendly and very professional. They strive to meet your insurance needs as quickly and accurately as possible and ensure you have a pleasant interaction at all times."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Veronica Gilliam

August 11, 2025

5  out of  5
rating by Veronica Gilliam
"The workers are all awesome."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! #StateFarm #FredLeonardStateFarm"
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Emmanuel Lane

July 16, 2025

5  out of  5
rating by Emmanuel Lane
"Greatness"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! #StateFarm #FredLeonardStateFarm"
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Yolanda Cox

June 17, 2025

5  out of  5
rating by Yolanda Cox
"I just made a switch from Allstate to State Farm and I am literally saving $119. Thank you."
We responded:
"Yolanda, thank you for your five-star review. We look forward to helping you with all your insurance needs. Fred Leonard"
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Alessandra Daniele

May 20, 2025

5  out of  5
rating by Alessandra Daniele
"Fred is always so kind and present. Such a professional man I am delighted to work with!"
We responded:
"Alessandra, thank you for your review. It is our aim to provide professional service in all interactions with the people we serve."
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Nettie Granger Brant

October 12, 2024

5  out of  5
rating by Nettie Granger Brant
"The best insurance agent that I ever had"
We responded:
"Nettie, thank you for your five-star review and trusting us with your insurance needs. "
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Heather Epps

August 1, 2024

5  out of  5
rating by Heather Epps
"Mr. Leonard was very professional and really knows how to work with what you need as well as what you can afford. Mrs. Janene, the receptionest made me feel right at home. They really welcome you into the State Farm Family."
We responded:
"Heather, thank you for your review. I really enjoyed our conversation and look forward to working with you in the future."
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Toynia Richards

July 9, 2024

5  out of  5
rating by Toynia Richards
"Wonderful people to work With great atmosphere"
We responded:
"Toynia, thank you for your 5-star review. Great meeting you and we look forward to working with you again."
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Taylor Conner

July 9, 2024

5  out of  5
rating by Taylor Conner
"They was really nice"
We responded:
"Taylor, thank you for your 5-star review."
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Lashunda Nicole Trotter

February 29, 2024

5  out of  5
rating by Lashunda Nicole Trotter
"Very nice people's. I love them all"
We responded:
"Lashunda, thank you for your review. We value you as our customer. "